Location: The airport is located 48km (30 miles)
northeast of London
Number of Terminals: 1
Address: London Stansted Airport, Enterprise House, Bassingbourne
Road, Essex CM24 1QW, UK
Country Telephone Dialling Code: 44
Telephone: (0) 870 000 0303
Fax: (0) 1279 662 066
Website: www.baa.com
Time Zone: GMT (GMT + 1 from the last Sunday in March to the
last Sunday in October)
INFORMATION AND HELP DESKS: Information on parking,
transportation, shopping and flights is available (tel: (0)870
000 0303). An information desk is located in the International
Arrivals area. Courtesy telephones are situated around the
terminal, with a direct link to the information desk.
AIRPORT FACILITIES: Money and communications:
ATMs, bureaux de change and an Internet exchange with wireless
Internet are available. Eating and drinking: There are various
restaurants, cafés and bars, including a 24-hour coffee
bar. Shopping: There are numerous shops throughout the terminal,
as well as duty-free outlets. A free shopping collection service
is available (tel: (0) 870 000 1000). Luggage: There is a
left-luggage facility and a lost property service (tel: (0)
1279 663 293). Other facilities: There is a chapel.
DISABLED FACILITIES: There are wheelchair-accessible
toilets throughout the airport, hearing loops and TDD telephones.
All telephones are fitted with induction couplers. Reserved
seating and parking are provided; courtesy transfer shuttles
are wheelchair-accessible. Ramps, lifts and elevators link
all levels of the terminal building, including the station.
Passengers requiring wheelchair and assistance boarding the
aircraft should contact their airline prior to travel. All
trains serving London Stansted Airport are equipped with facilities
for disabled passengers; many coaches are not and passengers
should check with the individual service providers. Information
is available (tel: (0) 870 000 0303; Minicom tel: (0) 1279
663 725).
CONFERENCE AND BUSINESS FACILITIES: The
Hilton London Stansted (tel: (0) 1279 680 800) can provide
conference facilities for up to 300 delegates, as well as
meeting rooms and a business unit. A range of on-site meeting
rooms, situated in Enterprise House, is provided by easy meeting,
offering fully furnished suites available to hire for daily
or longer periods (tel: (0) 1279 662 570). There is also a
Servisair Executive Lounge (tel: (0)1279 663 699).
CAR PARKING: There are short-, mid- and
long-term car parks, with short-term parking located very
close to the terminal building. Pre-booking is available (website:
www.eparking.uk.com). Regular coaches transfer passengers
from the mid- and long-term car parks to the terminal. For
long-term car parking, contact BAA Advance (tel: (0)870 000
1000) to receive a discount or book online via the airport's
website. Parking for motorcycles is free in the designated
(D) zone of the long-stay car park.
DRIVING DIRECTIONS: The airport is situated
next to junction 8 of the M11 motorway, less than 20 minutes
away from junction 27 of the M25 motorway and is easily accessible
from London.
PUBLIC TRANSPORT: Rail: The train station
is located directly below the terminal building. The Stansted
Express rail service (tel: (0)845 850 0150; website: www.stanstedexpress.co.uk)
runs direct to London Liverpool Street Station, stopping at
Tottenham Hale for connections to the West End. Central Trains
(tel: (0) 121 634 2040; website: www.centraltrains.co.uk)
operates a daily service to Birmingham. For national train
times and fares, call National Rail (tel: (0) 845 748 4950;
website: www.nationalrail.co.uk). Road: Taxi: Airport Carz
(tel: (0) 1279 662 444) operates services to central London.
Coach: There are National Express coach services to London
Victoria (A6), London Liverpool Street and London Victoria
(A7) and Stratford (A9). The Terravision Express Shuttle (tel:
(0) 1279 662 931) provides a non-stop service to London Victoria.
Other services are available. The coach station is located
in front of the terminal forecourt. Contact National Express
(tel: (0) 870 575 7747; website: www.nationalexpress.com)
or Traveline (tel: (0) 870 608 2608) for further information.
AIRPORT HOTELS: The Hilton London Stansted
(tel: (0) 1279 680 800) is the only hotel located at the airport,
with a courtesy bus link to/from the terminal. There is a
hotel reservation service on the International Arrivals concourse
(tel: (0) 1279 661 220 or 662 929).